Friday, August 16, 2013

Empowering support staff

Mention healthcare employees to most people, and the two job roles that come to mind are doctors and nurses. But there are dozens – perhaps hundreds – of job roles in healthcare which contribute to patient care and operations, not one of which is unimportant. The unfortunate thing is that they too often go overlooked when the conversation turns to empowering healthcare workers.

(Read my complete article at Healthcare Finance News)

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