Every year at this time, each of the nation's retailers writes Santa a lengthy note, telling him how good it has been and how it deserves a really special Christmas. Recently, Saint Nick hasn't been reading those notes closely.
Holiday sales numbers haven't been quite what retailers have hoped to see. This year may prove to be more of the same. But where retailers do seem to find hope is in the notion that online sales, and mobile commerce in particular, will play a big part in this year's festivities.
(Read my complete article at Internet Evolution)